I recently completed a trip to the Atlanta area and once there rented a car for my stay. I cannot even tell you how smoothly and wonderful the Hertz rental part went. Not only did they give us a better rate & car than we had reserved, they added a bonus Navigational System which, without it, we would have been so lost! The rep was helpful and sweet and we got to the shuttle minutes later. Never have I experienced such courtesy and professionalism when dealing with care rentals. Fabulous!! A++++!!!