Spa Zend is a dream come true! I've been there twice and both times were perfect. I had a manicure and pedicure at both visits and the experience was extremely enjoyable. The interior of the spa is decorated with an Asian theme and is very tranquil. The front desk staff members are very professional and helpful. If you go, be sure to get a Spa Zend passport to collect stamps toward a free treatment. The spa offers a changing area complete with lockers as well as a relaxation room stocked with ice water, the best ginger cookies, and terrific magazines. Karen was my nail technician for both visits and she did a wonderful job!!