Forget about the fact that you would wait 8 hours for an appointment you made or that people would bring in 3 returns but only make an appointment for 1. But this "professional" and I'm using the term very loosely, promises to go for you if you ever get audited. He's brought up on fraud charges and takes off! He ran away to Israel. His daughter and son-in-law have taken over his business. If they practice anything like he does, stay far away. You'll do nothing but make yourself a target for an audit and possibly criminal investigation.