I have only seen 2 concerts here but I have been absolutely floored both times. The acoustics are fantastic. Anywhere you sit here is a good seat. Ushers are friendly and very helpful, especially when you're trying not to fall in the dark while rushing to your seat. The decor is beautiful. I'm not the kind of person that goes on tours of things like this but I can see why people do. If you're in NY, you really should see it.