Last July we bought a door system for our house and after endless delays, calls to the manager and having the installation guy out four times, the door was finally complete in January. What's that, five months after we ordered it. It was nothing special and we weren't picky, but HD doesn't seem to know what it means to order the proper thing. I haven't stepped foot back in the store, although that doesn't really matter to them. Give me Lowe's anyday!