My husband and I chose this dentist because he was highly recommended by one of his coworkers. I sent her a thank you card because she was right. When you go to Dr. Bilello's office for the first time, a complete exam and analysis is done on your mouth. This is because they want to make sure they know exactly what is going on in your mouth so they can make it better if need be. The office is very nice with each room having a nice window view from your chair. Dr. Bilello and his staff are extremely friendly and very professional. They make you feel so comfortable you may even forget you are at the dentist, which most people hate. They are very devoted to making sure you have a healthy mouth and a beautiful smile.