I was drawn to this store about seven years ago when my daughter was born they offered personalized pumpkins that light up for Halloween. The service at that time was quite good so when our second daughter was born I decided to order not only the pumpkin but two snowgirls as well. The owner is was short and almost rude. The only reason I placed the order is that a wanted my other daughter's pumpkin. I originally ordered it in December and it took her almost a year to complete the order.