They shouldnt be allowed to call themseveles a spa. they look run down and like a weird day care inside. it is not even santitary . i walked in and out because i am not comfortable being taken care of in a place that looks like it needs a good bleaching. driving there is hard too . they are small hidden in the middle of kendall. i had to drive around them 3x to know they existed. they dont look to busy but maybe that was because everyone already knew they dont seem very professional. also they dont talk to you nicely. the lady was like you can wait or go when i asked her when the next appt slot was!