they came to give a presentation at my condo and their presentation was full of holes. they refuse to give quotes withing 1k and their prices were higher than another company that presented a week later. also the people doing the selling didnt seem to care if you had questions - they wanted to get out as soon as they did their work! i think customer service is lacking here -they need to learn that no one will plunk down 11k on shutters without getting some questions answered, they should especially take into account that there were close to 100 ppl in attendance (a few who were VERY serious) so they ware talking a over 100k sell atleast.
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