Jean Townsend is an excellent veterinarian who cares about pets and is gentle and thorough in her exams. She does not have a permanent office but does house calls instead (no extra charge). This is a boon for pets who are freaked out by going to the vet's office. Our dog loves her visits but hates having to go to the office (Dr. Townsend has the use of an office for surgery like spaying or neutering). I recommend her highly.