Things Remembered is a small engraving store in Gateway Mall. They are typically not terribly busy, thus the employees working there are able to give you very good customer service. They will engrave anything you bring in, but also engrave items they sell in the store. The items sold in the store are way overpriced and gaudy, and the selection is sparse. Find your picture frame or key chain elsewhere and bring it here to be engraved. You'll get a much better price and a much better final product.