Some of my first jewelry items came from Zales. There was a time where I thought their jewelry was great. The problem is the jewelry does not seem to hold up well. Everything that I have purchased from them has needed to be repaired. I have always brought my jewelry in to be checked and cleaned. I thought they was going to prevent anything from falling apart. I was wrong. I had two bracelets break. One ring lost the diamond just a week after I had it checked to make sure the prongs were OK. I think Zales has affordable jewelry but the pieces are not something you will be handing down to your children.