I have been shopping at R&N Jewelers since 1996. I love the variety of jewelry they have. The service is great and everyone is so friendly. I have had many items repaired at R & N. They have always done a great job and have finished the items in a timely manner. My only complaint is they advertise they will offer a fair amount for your item. I took an old diamond ring in and the offered me just $75. I was stunned. I took it to a pawn shop and they offered me $700! Big difference! I do not think I would ever sell them any of my jewelry but I will continue to shop there and have any necessary repairs done with them.