I have gone to this store several times when we were looking for new TV's for the house. The prices seem to be higher than other stores. The employees are never well informed. It seems they have no problem pitching the sales info on an extended warranty but if you ask about a particular model, they really do not have the correct information. I was repeatedly told a certain model number was listed as #1 in Consumer Reports. Wrong! I even had the article with me and the salesman tried to say it was incorrect? I think he was trying to sway me into another model because they did not have the actual one in stock. Regardless, I have given this store enough chances and it has failed my expectations. I will not be going back.