I still cannot figure out how the windshield on my old Honda Civic got a huge crack in it, but I sure am thankful for the glass coverage in my car insurance policy! The man from Glass Doctor came out the day after I called, right to my office, and replaced the windshield in the parking lot of my office building. He was quick, professional and very nice. I was really pleased with the job they did and how quick their response was. I thought I was going to have to wait days after calling. I highly recommend them.