I bought a bike several years ago from Brian's Bike's, a terrific red mountain bike. I have gotten a lot of use out of it. The service at Brian's was very personalized. I much prefer coming to a business like this rather than one of the chain superstores. The salesperson was able to guide us to the right type of bike for my level of experience (which isn't too high, believe me). The bike has gotten plenty of use...I might in fact be in the market for another one real soon.