I have been taking my dog to them since i first got him almost 6 years ago. I had other pets that also went but they have since passed. The staff there are very kind and understanding and easy to deal with. Since I consider my pets as part of the family its hard when you need to make decisions on treatment and they have always helped me with answering all questions and making it easy to make payments if something was costly. They truly care about you and your pets.