I've been a Sprint Customer now for a few years and I will not be renewing my contract this year. When I first became a customer there weren't many options as far as companies go so I was sorta "forced" to go with them. They have decent phones and decent plans, but that's just about it...decent. There are some spots where their service isn't very good and other companies are better. It is mostly for this reason that I will be switching companies shortly.