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Reliable, Good Customer Service - Review by S C | Holston Electric Cooperative Inc

Holston Electric Cooperative Inc

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Reliable, Good Customer Service 9/30/2006

Holston Electric is an odd business to review. It's not like you can choose from several electric carriers. For people living in this district, it's either Holston or Natural Gas for heat. We chose Holston and I'm very glad. Some electric co-ops in the state have a bad rap for long outages. We've used Holston Electric for several years and I have had very few outages. The longest lasted 30 minutes. Plus, the customer service is excellent. The deposit is very reasonable and it only takes one or two days to get service hooked up to a new home. Getting an account changed is very easy and can usually be done the same day if all the paperwork is completed. If you live on the east end of the district, it's easier to mail your payment than to drive out to the office. more
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