This is the company to call if you've got a raccoon hiding under your porch or an opossum terrorizing your cats. I didn't even know a company like this existed until one of those critters tried to make a home in my duct work. They tried to humanely remove the animal but they were too late. The critter was apparently electrocuted by the wiring running to and from our heat pump. They said they do transport out to the lake or to another wilder environment when they can. I felt the cost was reasonable...I certainly wouldn't have gone into a narrow crawlspace and retrieved an angry wild animal for what we paid them. I do like the fact that they try to catch animals as opposed to killing them. I guess that's not always possible, but they seemed to treat the animal at my place with some amount of dignity. One drawback - I'm not sure if they handle birds. If you try a trap or try luring them out with food and that doesn't work, you may want to call.