I love their chocolate creme and vanilla creme donuts. I could eat at lest 2 or 3 in one sitting, and still want more. They do offer quite a variety of donuts, and they always have the kinds I want when I get there.
They do also offer sandwiches, although I have never tasted them. Their bagels are OK - try Panera down the road if you want really good bagels.
Their coffee is good, too, although I like the Coolattas better, especially the vanilla bean one.
The store always seems fairly clean and the service has always been good for me, but that may be because about the only time I can stop in is after my kids go to bed. There's not much traffic in the store late at night.
Remember the 'time to make the donuts' guy in those 80's commercials? I had heard rumors that their donuts are not made fresh any more. Everything I've tasted seems pretty fresh to me.