If you stay here on a weekend during the fall months, this place will be jam-packed with out of town die-hard Pitt and Steeler fans. The hotel is very clean and elegant. The staff was super-friendly. There is a morning buffet which was really nice and had a variety of hot foods, cereal, pastries and the like. There is no room service per se, since it is an "Express" hotel, but they have a restaurant adjacent to the hotel that you can go to. Because of the hotel's location, there's not much room to pull your car up and check in if there are already people ahead of you, and you can't use the hotel parking lot until you've physically checked in (your room key card is what you use to open the lot gate). Parking costs $9/day. I specifically went here because they were the cheapest (BY FAR - try nearly 1/3 of the price) for a jacuzzi suite. There's only 15 of those rooms, so I would suggest booking well in advance if you can. The room was beautiful and the jacuzzi was great. There is an indoor pool and a gym, but we didn't have time to check those out. If you're not from the area, make sure you ask directions at the front desk on how to get to Primanti Brothers - a true Pittsburgh favorite!