We have had several accounts with this bank for about 8 years. There are several branches in the North Hills area, which makes it convenient for any of your banking needs. They are also part of the 'no-fee' ATM transaction conglomeration. The tellers are very friendly, and nearly always offer my kids a lollipop when we come in and talk to them. I don't usually use the drive thru teller, but I always see cars waiting in line there. One good safety feature I have seen put to use regularly is that they will ask for ID on people they are not familiar with, which will help keep fraud down.