I think Papa Johns has the best pizza in Cleveland (Little Anthony's has the best everything else related to pizza that is not). The best thing about their pizzas are that they come with garlic sauce. It is a buttery-type dip that you can dip the crust in. Papa John's prices are not particularly good or bad, but I would suggest keeping your eyes open for the coupons. I have never had a problem with customer service with Papa Johns. The pizza is great and so are the employees.