I stayed at the Ritz Carlton in NYC on Park AVenue during the icy icy winter, and yes, the room was lovely, and I expected that, and the facilities were very nice, and all the people were pleasant enough.... the doormen were awful! I don't think they opened the door while i was there once. they um.. just stood there, until you had half opened the door, then they realized that they were supposed to be doing it.
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