Payne's is located in the Elk Plaza which makes it very convenient for anyone in town. It is a small jewelry shop, but they have a nice selection. The owner, Charles Rucker, does quality work. My father-in-law has always had good customer service from him, but the one piece of jewelry I bought from here (my husband's wedding band) left much to be desired. Besides trying to over charge me, Mr. Rucker was not friendly at all and I was left feeling as if I wasn't spending enough to get good customer service. Maybe if you buy lots of jewelry and spend lots of money with Payne's they treat you better, but I'll never buy from them again.