I almost always experience something not so good or even bad every time I come to this restaurant. One time the server drop our whole main course in front of us on a very busy evening, they had to prepare our food all over again, and all we got is a "sorry" from the server, even after we complain, no complement were offer. Other time we were done with the appetizer and had waited for the main course to arrived for almost 45 minutes only to find out that our food was not yet ordered to the kitchen because the order was taken by a server who was ready to end her shift. We again complained to the manager, and unlike other places, they did not offer anything as their apology. So, the next time you go there, do not expect anything as a complimentary even if the worse scenario happens. Oh, by the way, they food is also below average.