Here's the deal. I've been seeing Becky (the owner) off and on since I was about 13. My Mom and Aunt have seen her consistently for at least 12 years. She's a kick in the pants to talk to - very outgoing and we have developed a nice report.
I wish I lived closer to Edmonds, I'd make her my one and only. Living so close to downtown is an evil temptation and makes me want to try a bunch of new (and not as good) hair places.
Becky frequently sees more than one client at a time, but I've never felt that my service suffered as a result. I might be under a dryer while she dyes someone else's hair, but it hasn't been an issue. If you think this might bug you, see someone else. But really, she's worth it.