I have a membership here through work so I frequently make returns for my boss, who doesn't always provide all I need for the return, so I was very impressed that they helped me out anyway and gave me cash for the item I returned, even though we had bought it through costco.com and didn't have a receipt. However I was not pleased with how obvious they made it that I was a pain and that they didn't want to deal with me or go through the steps of actually servicing the customer. I mean, if you work in the customer service department it doesn't make sense to have a bad attitude - at least pretend!
Other than that, the products and all that are ok.
more