No matter what happens in my house: light bulb stuck in the socket, fuse box broken, AC won't turn on. I go to Hollywood Hardware and they help me. The tell me what to do and I fix it.
They have never failed me.
One time I needed a new fan light cover which broke; they had and extra one and just gave it to me. Great.
I went there as a young girl needed to by paint for my bird cage -- they were helpful then too.