Granted, the view is great. But the service is unfriendly, the food nothing to brag about and the drinks are uber-expensive. The martinis are served in smaller-than-usual glasses and cost at least $10.
The service I've experienced has been slow and not very cordial. Understandable when you see how many tourists come through the doors.
Unless your treating out-of-towners to the Chicago scene, you should only have to try it once to realize there is better almost anywhere else. Unfortunately, I have not been so lucky.
Noteworthy: the bathrooms were very clean.
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