I saw a review on Hairmasters earlier today. I have to give kudos to Alice at the Hairmasters in Factoria (Bellevue, WA). I have been going to Alice for almost 12 years and I will see no one but her. She is a "master stylist" with Hairmasters and she takes such great care and I have never EVER had a problem with my hair! I love it every time! There was a time when I strayed and this other stylist at Hairmasters completely fried my hair. It was horrible. I think Alice must have been on vacation or something and I was desperate. She knows my family so well and is always asking about them. She really cares about her clients and wants to make sure we are happy. I see her for foils/highlights but I also used to get spiral perms from her (however, my hair turned very curly all by itself after my first child was born and now I don't need perms - weird! But saves me money!). Anyway, if you are looking for someone great, I totally recommend Alice at Factoria Hairmasters.