I have been a long-time customer of Acura of Bellevue (about 12 years). They have always been quick to react to my needs and are very attentive. I like the fact that many of their service department employees have been around for a long time. For me, they know I will voice my opinion about things I don't like so they are nice to me. :) Or at least I like to think so. Maybe they are nice to everyone. They have a nice, clean waiting area and last time I checked they have free lattes, espresso and apples! Quality service overall.