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Great service - Review by K . | Bmw Northwest

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Great service 3/21/2006

Before my partner got back from Iraq in November 2004, we decided to buy him a Z3. We had been researching it on the internet when he was in Iraq (gotta love today's Army!). The day after he got back, I got a phone call from him asking me to come down to BMW Northwest to check out a little 2000 silver Z3 Roadster. I was excited of course, because I drive a minivan! We spoke with a salesperson by the name of Kenneth Rachal, who was just a great guy. Not some slick used car salesman. Since my partner was so emotional about being back and getting a neat little Z3, I did the negotiating and dealing with them. They came down $4k in the price and we picked it up for $23k and change. I thought it was a good deal for 36k miles on a 2000 roadster, 2.8 engine. The only part that was bad about all of this was that when they went to install the aftermarket alarm in their shop, they did it wrong. Turns out though that all aftermarket alarms on BMWs don't work right. We didn't know this until we talked to my BMW afficianado uncle who had this same problem on his BMW. Great service, great selection, and really nice staff. I'm a tough cookie when it comes to big purchases, and I didn't feel like I was getting "sold." Granted, we were going to get this car anyway (how can you say no to a newly arrived, battle-hardened soldier who wants me to drive his Z3?? LOL), so I would go back if I were in the market for another BMW. more
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