I haven't been in to this shop since they moved, but that shouldn't matter since the experience I walked away w/ involves customer service and I doubt they lowered their prices. I went in to look at a Zurich in summer '02. They had an '01 in stock that they said was my size (it turns out it would've been a size too small--their "fitting" is laughable). Anyway, they quoted me about $300 below MSRP. Not great, but not bad either. I didn't buy that year. The next year I go in, the same '01 bike is still there, but w/ the Ultegra components and Rolf wheels swapped out w/ low-end Campy and "handbuilt" wheels--as I recall, low end hubs and rims. At a total price that's $300 OVER MSRP. It's a 2-year old bike w/ lesser components, non-boutique wheels. It should be WELL below list. Same sales guy, who by the way should not be in front of customers. I was willing to pay for a more expensive new bike and he starts arguing w/ me?! O.K...
If you're absolutely dying to get a Trek product, do yourself a favor and look at one of the million other Trek dealers in the area or better yet, buy online. You'll find any other shop is much MUCH cheaper and knowledgeable.
I really have to question the other reviews, ask local riders what they think of Pgh. Pro. The other reviews are posted a little too close to each other.
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