If you are shopping for a new mattress, consider your other options before shopping at Mattess Giant. I ordered a new mattress from them. They delivered within a week as promised, but when we were unhappy with the mattress (too firm), it took them over 1 month to pick up the original mattress and re-deliver the softer one. We had to make several phone calls and we were offered no compensation. When you purchase a new bed, you want it now..or maybe a few days later if you are unhappy...not a month.