I like Casa D. Really, I do. As a native New Yorker and Italian, I think I have a solid foundation on good Italian food. And the food at Casa D is good. But I was incredibly disappointed by the service--in particular the service by the owner--at my last visit. Granted, this was over a year ago (haven't been back since) so maybe I just caught him on a bad day. I brought a party of 15+ people (called to make reservations well in advance) one evening. It was the summer and it was stifling hot in the dining area, so I requested we be seated outside. We were also crammed in like sardines and there was room outside. But they could not accommodate us nor did anyone make an effort to acknowledge our discomfort and we sweat our way through dinner. I'm a reasonable person, but this experience left such a poor feeling that I've vowed not to go back. Again, it could have been an off night and I can say that the food is good. But there are other good places to eat, I'll take my business elsewhere.