To celebrate my birthday, my wife and close friends suggested that we celebrate at Volterra. We had been there before and the food was superb. We were there on a Monday and found the service very rushed. Our waitress must be attending to at least 5-7 other tables and we had to keep looking for her. Our drinks were forgotten, and the kicker was when they bought out my birthday cake and mentioned that they had run out of candles so we would have to make do with just the cake. Of course, we all laughed at the situation but how can such a restaurant not go the extra mile for service. Really, is there no convenience store open at 8.30pm in the evening in Ballard? And when the reservations as well as the birthday notification was made a week in advance, did the kitchen realize oops that we are out of candles so tough luck u poor chap..??
Given that our previous dining experience had been great, we were embarassed at the overall attitude of the waitstaff/kitchen as our friends were picking up the tab for the evening. Sadly, this is no longer amongst our favorite restaurants in Seattle
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