I just spent the last 25 minutes untangling the cords on my mini blinds....as I do almost daily. I usually like to find the positive in everything...but we had blinds made for our kitchen windows and view doors out to our deck by 3-Day Blinds sometime back and I can't name a thing that is positive about this entire experience. I have Levelor blinds throughout the rest of my house and have had them for over 15 years...they don't fade, tangle, bend , fold, stick, hang unevenly or give me ANY trouble.....The 3-Day blinds (which my husband warned me about in the beginning, as sounding like they might not be quality)...fold and get creases in them when you barely bump them...they never raise or lower evenly...the "slats" of the blinds chip so easily and every day I have at least one run-in with one set. It is simply amazing that I have put up with them this long. I didn't want to have my windows "naked" for as long as it would have take to order the more expensive, higher quality blinds...and you certainly get what you pay for!!!! I contacted them within 2 weeks of the installation ( which by the way wasn't in 3 days but 10 days.)...telling them of all the sticking trouble I was having ...they came out 3-4 times and basically told me if I would have ordered more expensive blinds I wouldn't be having this bad experience...and that since they are all custom made they couldn't do anything about the poor quality purchase I had made!!! I even asked if I could at least get a discount on a more expensive set...and they replied that I had used my new customer discount already and they wouldn't be able to help me any further. This seems to be such bad customer service..I was beside myself...so now I am ordering "REAL" blinds from a business that seems to know about customer satisfaction and they will take 14-21 days to arrive at which time I will throw a party as I throw out these poorly made, poorly installed poorly chosen FAUX mini blinds....over the 2 year period I have tried to work with 3-Day Blinds I have never had anyone call me back....I always have to call them...and they are never available to talk....Please save yourselves a lot of grief and money...and don't shop at 3-Day Blinds... ( Mine was the Southcenter Location)...I'll let you know when the big day arrives and I finally get blinds that actually raise when you pull the cords and lower when you release the cords and HOLD the blinds up when you engage the locking mechanism.....and they will definitely NOT be 3-Day!!!!