I was recently in Manhattan and had left some cosmetics in Seattle that I was used to having. I did not want to spend a fortune buying things that I would be back home to in a matter of 1 week...so off I went to 5th Avenue...( the most expensive street in the world, they say) and there I found a Sephora...I went in and was treated extremely well from the start. I browsed through their extensive brands of makeup and was amazed at the variety and selections...I enjoyed the fact that although they approach you upon entry about helping you..they really allow you space to seek out your own ideas at your own pace. I found a few things and was going to head to the cashier when I began speaking with one of their consultants and she began to scour the store finding me the smallest sizes and giving me great pointers on what I could substitute for some of the more expensive things I had left behind. I was really appreciative of her knowledge and understanding and she saved me a good amount of money !!! I had never been in a Sephora before this visit but I can tell you I will be a customer of theirs in the future. I sent a card off to the particular store thanking them for their excellent service and knowledgeable staff...they have already responded and offered me a little gift card as a thank you.... What a great place...and in the middle of Manhattan...where everyone says no one cares about anything but a sale!!!! Not true!!! Thumbs up to Sephora for being customer oriented....it sure works for me!!!!