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Calling them was a mistake - Review by Dorrie S | Roto-Rooter Plumbing & Drain Service

Roto-Rooter Plumbing & Drain Service

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Calling them was a mistake 5/20/2011

Had a back up of the downspout pipe from the house to the street. Called these guys to clear the line. The technician snaked the pipe at the street as he sat on a stool. After several tries he said he was only able to get the snake up about 8 feet from the street and there was nothing more he could do outside of calling someone else to replace the entire line (a 2500+cost). So for $199 (after internet coupon) I had nothing to show for my hard earned money. I called and left several messages with the technicians supervisor who never returned my calls. Ended up calling Mr. R and they fixed the problem. If you want your problem fixed don't call these guys. more
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