Since having problems with Compass Bank, we found United Heritage and have been so pleased in every aspect of our experiences with them. Although the bank is not close to our home, it is worth the extra drive. We had a great experience opening up an account. The employee was very helpful, knew what she was doing, and explained everything to us. No surprises with this bank! I like the upfrontness of how they do business. We do online banking to pay our bills, so we really never even need to make the extra drive to the bank. We have a checking and savings account that are easily accessible online. It was a bit strange to me at first that there were no face to face tellers, but the reasoning behind why makes total sense. The building is professionally landscaped and inviting outside and inside. The bathrooms were also cleaned as checked out by my son. Two thumbs up!