Good: They reduced the price of my vehicle $300 when I pointed out that the running boards pictured in the ad were no longer on the vehicle when I arrived in Florida to pick up the vehicle, but they acted like they were doing me a favor to adjust the price since equipment I wanted had been taken off of the vehicle AFTER I had placed a deposit on the vehicle!. Bad: The salesman Tim Houlis said that the dealership would collect $350 in anticipation of the amount needed to cover my title and Registration fees in New Mexico where I live, and they would refund the balance after the vehicle was registered. When I got the refund check, it was $100 short. When I called for an explanation, they said it was a fee they paid to a 3rd party on all out of state transactions, so they knew in advance of this fee, and they lied to me about it and hid it in my sales contract.. Improvements: I am in contact with the Hillsboro County MVD Regional office to file a formal complaint, their number is 813-612-7110 Opt 4. I will be forwarding on all of this info to the Florida AG's office, The BBB, InsiderPages.com, and dealerrater.com. I would like to have the authorities look into these dishonest practices and if hiding these type of fees is illegal, they should have to pay restitution to all of the customers who had them snuck onto their contracts, and did not realize it like I did.. Other: I did NOT thoroughly read through all of the comments posted by former customers when I first found the vehicle I wanted. I saw about as many good as bad, though the good were simply a few words, and the bad comments were LENGTHY! I believe in giving people the benefit of a doubt, and I mentioned to the salesman all the bad comments I read, and that when I got home, I would write up a nice comment about my experience there, after they addressed the running boards, but the $100 situation ended all of that!.
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