I was warned against dealing with this company, however, I believe in giving people a chance.
I called for a quote on an oil change and safety inspection on my bike and was told it would be $75 plus parts. When inquiring as to what parts might be necessary I was asked the condition and year of my bike and was told that parts were probably not necessary.
I dropped the bike off in the morning and went to pick it up in the afternoon. The charge was doubled to $150. Why so much? The oil and filter were “parts” on this service. I complained that this should have been included in the quote and that I specifically asked what parts.
The owner immediately became defensive, belligerent and asked me not to come back. Another employee standing to the side started making snide comments, and speaking rudely to my wife. As we were leaving, they threatened us and challenged us to a fight after they closed. THE OWNER OF A BUSINESS??????
Sad, but true. The worst experience I have ever had with a Bellingham business. I now understand their reputation.
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