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Owner Ted Fricano was very rude! - Review by Bill W | Fricano's Muskegon Lake

Fricano's Muskegon Lake

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Owner Ted Fricano was very rude! 3/27/2011

good product and atmosphere, been going there for a long time. Owner is a pompous and condesending guy who doesn't treat customers well. We will never go back again after he was rude and insolent to my wife and I because we called in our order, stood in line and waited our turn for a table in the dining room and Ted Fricano said that "we don't do that" "who told you could do that" "Can you do this at Applebees?" Yes you can Ted Fricano and at many other progressive chains that want our business and treat us respectfully. They also have web and mobile phone ordering too. When my wife calmly approached him after we got done eating our pizza at the crammped bar, to say how bad he made us feel and how rude he acted...he said...Ahh THANNK YOU!" and ushered her towards the door by putting his hand on her arm. Ordering ahead is a problem for you why Ted Fricano? All it does is speed up the process for everyone, including you so that you can turn tables and generate revneue quicker. Wake up Whatever, we will never go again and we will make sure people know why, more
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