We've been going to this practice for a few years now. I have always been happy with Dr. Johnson and she is great with the kids and listens when you talk to her...also doesn't talk down to you..treats you as an equal. I'm not thrilled with their policy of charging you a copay if you call a dr during off peak hours. I am not thrilled with some of the office staff..one in particular seems to make you feel as if you are bothering them when you phone the office with a question, problem, issue. Also wish the office was set up differently - Would be more pleased if the window to check in was located centrally in between the two confined areas of wellness and illness sections - so your healthy kids are not exposed to illness so much, but the wellness room is isolated once you get there with a door so it's much better than most pedi offices I've visited in the past. Convenient location, very accomodating if your child is sick and needs to get right in. Good hours to for working parents, but not thrilled with the attitude if I call in with a question.