great place to take your car if you never want to see it again. our prius was rear-ended - badly - and werner's said they'd have it fixed in 3 weeks. it was more like 4 months, was never properly fixed, SHOULD never have been fixed (should have been totalled but i guess they wanted the $$) and we were constantly lied to. they'd call us and say that the car would be ready in a few hours so we'd drop off our rental and go by the shop, only to find out that 'something' went wrong and we wouldn't see our car again for weeks. then they'd drop off our 'fixed' car, but we'd have to bring it back within hours because of major issues that were very obviously still wrong.
not worth the headache.
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