I had a baby shower coming up and my dog had knocked over my drink. Now with me being seven months pregnant I couldn't get to it in time, so it stained. It was right in the middle of the floor where you could definitely notice it. So I called Accu-Brite. They came out actually that same day and they took payment from me at the house before they did the work. Which was great and very nice of them. They were so kind. They had the spot out in about an hour. Also they didn't leave a wet spot like most cleaners often do. They charged me a very decent amount also. My rug was clean in time for my shower.