Upon purchasing a new house in Seattle, purchasing a tv (a big one) was on the top of my husband's priority list. He did most of the research online and saw that Best Buy had the best selection and prices. We visited the Bellevue store and while I was less than enthusiastic about the large purchase, the salesman was very patient in understanding what we were looking for and took extra time to explain the pros and cons of each model. We were in and out in less than and hour and a new TV was delivered within the week. It was much less painful than I thought!