Good: They answered all the questions we had and explained all costs and what they would need to do to get the water heater in and working.. Other: They had to come back a second time because the heater they thought they were going to replace wouldn't fit in the drip pan. They showed up within the 2 hour window the first time and they showed up early the second time. They were Fast and efficient, very considerate of customers time and about questions or concerns. Would use them again in a second..
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